Streamlining the Permitting Process

Part of the powerful Relay platform, Relay Permits offers benefits to government permitting administrators and the contractors they serve. For busy contractors who are continually on the go in the field, Relay Permits provides a combination of convenience, accessibility, and efficiency through 24/7 access by phone or web.

24/7 access to schedule and manage inspections over the phone gives contractors the convenience, ease, and accessibility they need to get their jobs done.

Relay’s web system ensures contractors have the accurate information they need, expedites the permitting process by making relevant information available 24/7, and facilitates the payment process online.

The latest innovation to Relay, SelecTXT harnesses the convenience and ease of interactive text messaging to allow contractors to schedule and reschedule inspections, post comments, and view results.

"If you're looking for efficiency, dependable service, and outstanding support I would recommend going with Selectron."

– Angela Smith, Deputy Director/Deputy Code Official
Washington County, MD

SelecTXT for Permitting

SelecTXT provides another channel for contractors and homeowners to access their data and complete transactions when, where, and how they want. Rather than calling or logging onto a website, customers are able to interact through the convenience and simplicity of a text message. SelecTXT is also available for inspectors to post results and submit comments.

Schedule, reschedule, and cancel inspections

Include comments for inspectors

Request follow up on results

View inspection results

Flexible Deployment Models

Relay solutions are deployed based on your needs. Whether on-premise, hosted, or using a hybrid strategy, we make Relay work how you want, where you want. All deployments come with industry-standard security compliance, so you can be confident you’re protected.

Relay Portal is a powerful administrative and data management tool that provides real-time health statistics, detailed reports, outbound campaign management, configuration options, and more, all through a user-friendly dashboard.

Access from any internet enabled device

Real-time view of solution status

Centralized administration and reporting

Create and manage outbound campaigns

Atlas

Atlas is a fully integrated inspector management suite that delivers a streamlined and efficiency-boosting experience to both inspectors in the field and administrators in the office.

Payments

As a PCI Security Standards Participating Organization, we are committed to ensuring our payment solutions aren’t just compliant with industry standards, they actually protect our customers.

Outbound

Outbound allows agencies to send automated, pre-crafted communications by phone, email, or text message. Proactively engage customers by automatically sending inspection results.

Relay Permits